Customer Experience Survey | Hapag-Lloyd AG
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We want you to experience good Customer Service. This starts when you call us. 📱Picking up the phone fast, avoiding delays and reducing abandoned calls is the core of our ninth Quality Promise “Always Accessible“. You can track our performance via our Customer Dashboard: https://hl.ag/qps #hapaglloyd #qualitypromise #hlpassion | Hapag-Lloyd AG
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65K views · 1K reactions | Our MORE Hapag-Lloyd service network has taken up operation. We’re pleased to provide more connections, more innovation as well as more service and competence. Enjoy! | Hapag-Lloyd AG | Facebook
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74K views · 1K reactions | See what MORE Hapag-Lloyd has to offer right here! More connections and trades, more innovation as well as more service and competence. Check it out: https://www.hapag-lloyd.com/en/service-finder/more.html | Hapag-Lloyd AG | Facebook
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Customer service you can count on. We have optimized our internal processes, organized our teams in industry-verticals and implemented a new case management system. Our goal: Case Resolution of 80 percent of your cases within 8 business hours and 95 percent within 24 business hours. Fast service means premium service. 👉 https://hl.ag/27o | Hapag-Lloyd AG
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