Remote work is no longer a niche perk, and a detailed study on hybrid work found that some employees will trade up to 25% of ...

BETHLEHEM TWP., Pa.- A UPS customer service center in Northampton County is closing. A public relations spokesperson for the company confirmed the closure of the facility at 2301 Highland Avenue in ...

DALLAS — A call center in North Texas is closing, impacting more than 100 employees, according to filings with the Texas Workforce Commission. Telvista Inc. is closing a facility it operates at 8585 N ...

Imagine working in a call center where you have a script to follow. Would you read it word for word, or would you deviate from the script to sound more natural instead of robotic? In this story, one ...

Kevin Wu is the CEO of Leaping AI. Leaping AI automates call centers with voice AI agents for customer service and home services. Home services and remodeling companies depend on the telephone more ...

GameSpot may get a commission from retail offers. Activision has revealed new details regarding the upcoming preload for the launch of Black Ops 7. The game releases on November 14, but players can ...

MAULDIN, S.C. (WSPA) – Due to the COVID-19 pandemic, the Samsung call center in Mauldin had to go remote years ago, but today, the city is welcoming the company back to the area. It’s on Brookfield ...

Vegetables line shelves in the food pantry at Communities in Schools of Greater Tarrant County’s Center for Student Support. The nonprofit opened the center in September 2025. Silas Allen ...

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COLUMBUS, Ga. (WRBL) — Columbus Technical College held its official groundbreaking ceremony for the Col. Ralph Puckett Jr. VECTR Workforce Development Center. The Veterans Education Career Transition ...

Heartland Technical Education Center is the new name of the former Ashland-West Holmes Vocational School. The career center is undergoing renovation and reconstruction. Much of the work was completed ...