SSA officials were weighing eliminating telephone support for claims processing and direct-deposit account transactions.

The agency will move ahead with a much narrower revision eliminating direct deposit changes by phone amid DOGE fraud concerns ...

Elon Musk’s Department of Government Efficiency (DOGE) backed off a plan to scrap telephone services for millions of ...

Reports of cuts to phone support add to broader concerns about reverberations from mass layoffs amid continued efficiency ...

The Social Security Administration is increasing its protection against fraud by eliminating the risk of fraud associated with changing bank account information by telephone, and requiring people ...

The Social Security Administration may drastically cut back the phone service relied on by 73 million retired and disabled ...

The Social Security Administration is implementing new changes that will affect millions of people who rely on the agency's telephone services.

Millions of Americans rely on Social Security benefits each month, including retirement and survivor benefits, as well as ...

The Social Security Administration’s acting commissioner said members of Elon Musk’s cost-cutting team are outsiders who are ...

At least seven DOGE employees were granted access to ‘personally identifiable information,’ government lawyers say ...