Desk-based roles may appear low risk, but they still carry legal and operational responsibilities. UK employers must ensure workers understand their duties under health and safety, data protection and ...

AI-driven triage, routing, and service updates help businesses resolve issues faster, improve consistency, and deliver a more proactive support experience.

Ticketing software for help desks is a critical component for companies seeking to deliver superior customer support. Such software enables businesses to manage and coordinate customer requests ...

Hannah Wilson has spent most of her career mastering Missouri's complex vehicle registration and licensing system.

Richard Johnson spent 35 years writing about the auto industry, now his take on car salesmen is center stage at the Purple ...

But for all the challenges facing higher education, Kaler remains optimistic about where it’s headed. And CWRU has largely ...

Niklaus Miller, aka the Mediocre Bunny, has spent months learning Bad Bunny's songs ahead of the superstar's Super Bowl ...

Catherine O'Hara turned Moira Rose into one of the most iconic TV characters, thanks to Schitt's Creek episodes like Season 5's "Life Is a Cabaret." ...

A roadside hotel in Illinois that turns a night away into a full-on experience, with fantasy suites, bold themes, and stories ...

For decades, loyalty has been built around moments of indulgence: flights, hotels, aspirational redemptions, and premium upgrades. But as loyalty programs mature—and as everyday affordability becomes ...

Kenya’s forex trading app boom is powered by a mobile-first financial culture, expanding smartphone access, and a learning environment that lives inside the phone.

Ruth Lue-Quee is a mum, education consultant and former deputy headteacher. Known to her 68,000 Instagram followers as ...