South Africa’s biggest bank by customers, Capitec, has revealed that it will launch its first Smart ID-processing branch soon. The bank is preparing to launch the first of hundreds of Capitec branches ...

The bank said that additional branches will begin offering the service throughout the week, with more locations planned across the country throughout the year as the rollout expands. Following a ...

Capitec came out tops with a SITEisfaction score of 71 (image: file) Capitec officially launched its in-branch Smart ID service in partnership with the Department of Home Affairs, introducing ...

Capitec Connect says its new device sales division has gained solid traction, with device sales increasing from day to day. The bank’s mobile virtual network operator (MVNO) started selling ...

Capitec has announced Pulse, an artificial intelligence (AI) capability that changes how clients experience support through its contact centre. For the first time, clients are assisted by contact ...

Over the past year, Capitec has been adding new tools, features, and solutions aimed at enhancing the customer care it offers. The latest is an AI-powered offering called Pulse, which is designed to ...

From 1 March 2026, Capitec Connect customers who buy a device from the bank and link their number to their Capitec bank account will receive free monthly data bundles for a year. According to Capitec, ...

Capitec Connect, the mobile virtual network that runs on Cell C’s network, is now selling a range of Samsung Galaxy smartphones through the Capitec app. Customers who buy a device get 30GB of free ...

Midway through 2025, The Department of Home Affairs (DHA) announced that it’d be working with major banks to help with applications for Smart ID cards. Absa, Standard Bank, FNB, Nedbank, Africa Bank, ...

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