Triage means "sorting out" – and a telephone triage nurse is a registered nurse who assesses problems over the phone. Although some telephone triage nurses work exclusively in call centers and perform ...

If there is no way a practice can give patients timely appointments, then it makes sense to focus on offering safe telephone triage, to determine which patients need to be seen sooner, rather than ...

The potential value of telephone triage for patients and for the NHS have been the focus of a new English study. It concluded that patients who receive a telephone call-back from a doctor or a nurse ...

Telephone triage and management. Because of the contagious nature and the tendency for patients with influenza to seek medical care during the period of highest infectivity, there are compelling ...

Telephone triage can cut 60% of the cost of your GP consultations, but it is easy to get wrong, says expert Sally-Anne Pygall With rising patient expectations, practices are commonly using telephone ...

Hundreds of GPs are asking patients to prove they need face-to-face appointments in a three-minute telephone call, before they see them. We haven’t seen evidence that GPs are asking patients to prove ...

With ever-increasing workload GPs must use any tool available. My experience of a variety of methods of telephone triage, both in and out of hours, has convinced me that it really can work. The ...

JACKSONVILLE, Fla., January 8, 2025 (Newswire.com) - TriageLogic, a leader in telehealth triage solutions, has announced two major advancements for 2024: the launch of TriageIntelligence™, an ...

After-hours service helps medical practices improve patient care and prevent unnecessary ER visits. JACKSONVILLE, Fla., November 18, 2025 (Newswire.com) - Modern medical practices are increasingly ...

Telephone triage in the dermatology practice is unlike telephone triage in other specialties, in several ways. First, there are few dermatologic emergencies, so the threshold question will not usually ...

Demand for general practice appointments is rising rapidly, and in an attempt to deal with this, many practices have introduced systems of telephone triage. Patients are phoned by a doctor or nurse ...