Rhode Island lawmakers are moving forward with a controversial self-checkout bill that could hit major retailers with fines ...

Retail giants say the DIY checkout experiment backfired. Inside the theft concerns, frustrated shoppers, and tech headaches ...

Major retailers are adjusting self-checkout systems amid rising theft concerns, shifting customer behavior, and new technology experiments.

Target says the humble cart is a bigger deal than shoppers may think. “The cart for us is the first touchpoint that the guest ...

The Rhode Island Senate is pushing a bill to mandate one manned checkout lane for every three self-checkout lanes.