Jul. 3—CHARLESTON — Dubbing a telephone and internet provider's response to "disastrous customer service problems" as "completely inadequate," the Public Service Commission of West Virginia has called ...

Legislators could be asked for help in pushing communications provider Suddenlink to reestablish a customer service center in West Virginia. Charlotte Lane Charlotte Lane, the chairwoman of the Public ...

CHARLESTON, W.Va. — West Virginia regulators fined Suddenlink Communications $2.2 million on Wednesday and ordered it to locate a call center in the state following customer complaints about the ...

JONESBORO, Ark. (KAIT) - Jonesboro Mayor Harold Perrin met last month with officials from Altice USA/Suddenlink, who agreed to hold a town hall-style meeting with Suddenlink cable-internet service ...

Since January of 2017, the Federal Communications Commission has received more than 900 complaints from Ohio, West Virginia and Kentucky, regarding Suddenlink Communications. While there may be more, ...

CHARLESTON, W.Va. (WSAZ) - The Public Service Commission has ordered Suddenlink Communications to show why it should not be required to take specific remedial steps to improve service to customers and ...

The latest complaint about Suddenlink has come from a congressman who represents a large part of eastern North Carolina — and not only that, he published his gripe about the cable television and ...

Mayor Sandy Roberson told the Telegram a Suddenlink governmental affairs liaison has reached out to him and expressed the cable and internet service provider’s willingness to try to do better in the ...

LITTLE ROCK (KATV) — A cable and internet service provider in Arkansas appears to be failing its customers. A laundry list of complaints submitted to Seven on Your Side and to various other entities, ...

The West Virginia PSC fined Suddenlink more than $2.2 million Wednesday. (File Photo) CHARLESTON — The West Virginia Public Service Commission announced Wednesday a $2.2 million fine for TV and ...

CHARLESTON, W.Va. — Suddenlink Communications continues to work on service improvements in West Virginia as the company faces pressure to make changes. The House of Delegates Technology and ...