SAP is raising its standard support maintenance rates from 18 percent to 19 percent, but the numbers don't quite add up unless the company plans to increase prices annually. The math behind SAP's ...

Cowen & Co's hint at a general trend downwards in SAP maintenance revenue may be something of a stretch given the sample size used to arrive at its assessment. But the inevitable nose dive in this ...

DSAG provides valuable insights into how customers are assessing the value of SAP maintenance. It should serve as a warning to SAP. An SAP maintenance fees and support survey conducted by DSAG, the ...

In conversations with hundreds of SAP customers, many have not realized that they must act now in the next 30 to 45 days if they want to move off of SAP customer specific maintenance from extended ...

Publishers Circulation Fulfillment, Inc. Changes Their Maintenance Services with Move to New Vendor DENVER--(BUSINESS WIRE)-- Spinnaker Support, the global market leader for JD Edwards and SAP ...

Nobody likes to pay more for something that they’ve been already getting, for roughly the same price, for a decade. So when SAP announced this past July that all of its customers (new and old) would ...

Market realities, competition from Oracle, and maintenance and support complexity are the reasons behind ERP giant SAP's move to limit service plan choices for new customers of its enterprise software ...