Have you ever gotten an email and you don't have the faintest idea what the writer wants you to do? Well now there's a place for that email to go. You can enter it in the Center for Plain Language’s ...

What is the great hidden cost of doing business and carrying on the government? Poor communication. And the numbers are staggering. Anyone who needs proof can find it in the just-published second ...

If you’re looking for simple, straightforward information, the federal government isn’t likely the first place you would turn. But some agencies are working to change that. Two prime examples are the ...

In a world of information overload, employers can struggle to get their benefits messages heard and, perhaps more importantly, understood. Last October, President Obama signed into law the Plain ...

Researchers developed a system that converts AI explanations into narrative text that can be more easily understood by users. This system could help people determine when to trust a model's ...

President Obama signed the Plain Writing Act of 2010 into law on October 13, 2010. The new legislation will require federal government agencies to draw up a plain language action plan, and to train ...

The doctor speaks "medicalese," and the patient's eyes glaze over. Researchers noticed this familiar failure to communicate when health care researchers asked people to take part in studies. So they ...

Your editorial, We’re not there yet on plain language, is right to highlight how much financial communications still lean on jargon and dense disclosure. We have had two decades of initiatives — from ...

Drs. Jeanette Johnson, Elana J. Fertig, and Daniel Bergman review mathematical models and genomic data to simulate cancer cell growth. [University of Maryland School of Medicine] Researchers at ...

City of Cambridge employees Crystal Rosa, right, and Bridget Martin, left, hold host language justice workshops with various city departments. (Photo courtesy Crystal Rosa) This is your first of three ...