When we think of healthcare, certain images come to mind: nurses at the bedside, doctors making diagnoses, or a surgeon in ...

Newly diagnosed breast cancer patients need information and support. As a physician, how should you prepare for that conversation? For expert advice, I'm joined by Cleveland Clinic oncologist and ...

On Jan. 1, CMS will begin implementation of a new alternative payment system for select hospitals. The Transforming Episode Accountability Model will hold participating hospitals responsible for the ...

Beau Raymond, MD, elaborates on what successful patient-centered care entails, highlighting the role of patients to not only judge the success of their own care but also help guide clinicians as they ...

In 1386 providers, better teamwork related to higher patient Net Promoter Score (NPS), and the relationship between provider experience and NPS was mediated by teamwork. Objectives: We previously ...

The effort to diagnose, treat, and help Zappala get her health and life back spanned over two years. Her successful experience as a patient highlights the collaborative and transformative care offered ...

Every week, our organization receives an average of 8,000 patient comments. Most of them describe a range of experiences and journeys: anxiety, pain, and worry, but also respect, comfort, and ...

In the relentless rhythm of the Ronald Reagan Medical Center, Fiona Harley found herself paged four times in a single day to serve as the “eyes and ears” on a stroke case. The rising fourth-year ...

Please provide your email address to receive an email when new articles are posted on . The Longitudinal Patient Experience was proposed to combat challenges faced by hand surgeons. Instead of a ...