Thousands of people are still without mobile service following a massive Optus outage on Monday. At the peak of the outage ...

The telco’s chairman calls the findings of an independent review into the incident “a sobering read for everyone at Optus”.

Optus has issued a sincere apology amid thousands of customers nationwide experiencing another outage, with the telco telling ...

Optus customers have taken to social media to complain about another outage, as the telco offered an apology for the ...

The effects of an Optus software outage on Monday have lingered well into Tuesday for some 35,000 customers, the telco says.

Optus is contacting those still affected via e-mail with instructions to restart their devices. Read more at straitstimes.com ...

Optus and Telstra currently partner with SpaceX’s Starlink, but industry observers warn these relationships may prove fragile ...

Optus has traced the cause of a mobile outage that impacted 220,000 customers earlier this week to a software update glitch that impaired one of its four nationally distributed subscriber databases.

Optus is still trying to determine the cause of a mobile service outage that is understood to have impacted over 100,000 customers. An Optus spokesperson told iTnews that the carrier was aware of an ...

It's been a tough couple of years for Optus. Many of those customers say they want to leave. Others are calling for compensation. Some might want to sue. Optus has offered customers some free data to ...

Optus has confirmed it has paid compensation in cash to customers affected by its nationwide outage in early November, after the telco was widely criticised for offering 200GB of extra data as an ...