Case management, with its standards of practice of patient advocacy and resource stewardship and its role as a liaison between patients, payors and the healthcare team, is in a unique position to ...

A holistic, well-considered performance management process is key to fostering a motivated, high-performing team. A thoughtfully designed process supports employees’ growth, provides them (and their ...

One of the worst feelings in the world as an employee is receiving instruction from management that doesn't seem to follow any type of rhyme or reason. Even worse, perhaps, is feeling like all the ...

We may receive commissions from some links to products on this page. Promotions are subject to availability and retailer terms. While debt management plans are often confused with other types of debt ...

Although primary care clinics were disrupted by the COVID-19 pandemic, a study by Minnesota researchers showed that care management processes for chronic disease care in the primary care setting ...

What is ITSM (IT service management)? Your email has been sent This ITSM guide covers how IT service management evolved from ITIL, along with an overview of the ITIL life cycle and the many IT service ...

Preserving company processes and culture are key ingredients in a successful merger or acquisition. Consider the case of Whole Foods and Amazon. Amazon’s summer 2017 acquisition of Whole Foods ...

At its core business process management is the administrative activities aimed at (1) defining a process, (2) establishing responsibilities, (3) evaluating process performance and (4) identifying ...

The Three Lines of Defense model, abbreviated as 3LOD, is a modern tool for enterprise risk management that has shifted corporate philosophy. This model creates an environment where everyone in an ...

ActionBase – Human processes are business processes that generate a business outcome that is heavily dependent on interactions between people. These are also called “tacit interactions†by ...

Rashmi Bharathan improves audit compliance through standardised configuration management and ServiceNow automation, achieving ...