Like a car alarm that goes off every time a noisy motorcycle drives by, alerts within IT operational teams cause irritation and work overload. While not every alert signifies something important, the ...

Conversational agents resolve common issues instantly, improving employee productivity and satisfaction. The future of IT ...

AUSTIN, Texas--(BUSINESS WIRE)-- SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, today announced it has received recognition from customers, IT ...

Not all disruption is good, particularly when it comes to IT and service disruption. While technology adoption accelerated more than anyone could have predicted in 2020, so too have demands on IT ...

Jack Nichols is the CTO for federal and senior manager of technical resources for CDW•G. He supports all federal civilian and defense department agencies, and meets regularly with agency technology ...

The deal marries two prominent France-based software companies that are making a push to capture North American market share in the fast-growing IT automation market. Terms of the deal between the two ...

Opinions expressed by Digital Journal contributors are their own. One name that stands out in the rapidly evolving information technology operations management world: Piradeepan Nagarajan. As a senior ...

AUSTIN, Texas--(BUSINESS WIRE)--SolarWinds (NYSE:SWI), a leading provider of simple, powerful, and secure IT management software, today announced the company has again been ranked number one in ...

SAN MATEO, Calif., Dec. 15, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (FRSH) (NASDAQ: FRSH) has signed a definitive agreement to acquire FireHydrant, a provider of AI-powered Incident Management ...

In today’s digital landscape, IT operations are under more pressure than ever to deliver seamless performance, rapid issue resolution, and continuous innovation. Amid these demands, knowledge ...

Freshworks is launching new incident response management software that will take the company more into the IT operations management market as it aims to expand its total addressable market and poke ...

Freshworks has signed a definitive agreement to acquire FireHydrant, a provider of AI-powered Incident Management software. The combination will bring together Freshservice’s IT Service Management ...