The deal adds Fin's AI agent, which the company says resolves 76% of support queries without a human, to Salesforce's ...

Last month, Intercom became Fin. Now, it’s part of the Salesforce shopping spree for agentic AI platforms. The post ...

Salesforce says it wants to use Fin's team and technology to improve Agentforce, its existing enterprise platform that ...

Salesforce is purchasing Irish customer agent unicorn Fin for approximately $3.6bn, marking the latest in a series of ...

Businesses are accelerating their agentic offerings for enterprises as competition heats up.

Intercom is taking an unusual gamble for a legacy software company: building its own AI model. The 15-year-old massive customer service platform announced Fin Apex 1.0 on Thursday, a small, ...

Available from today for $189, Ring Intercom allows residents to see, speak to and grant access to visitors directly from ...

Since Amazon first enabled voice calling and messaging between its Echo-branded smart speakers, it's also added various ways Alexa users can communicate with one another using their Echo speakers, be ...

Alongside the HomePod mini, Apple introduced a new Intercom feature that's designed to let Apple device owners communicate with one another throughout the home, sending messages to specific rooms, ...