Insurance doesn't only fail when risk materializes. It also fails when systems can't recover from their own decisions.

Healthcare providers are integrating electronic medical record (EMR) systems with insurance claims portals to enhance accuracy, reduce denials, and speed up reimbursements. Solutions like Optum Pay ...

Most drivers know they need car insurance, but fewer understand how it actually works in their state. That's especially true in the states with no-fault insurance. In these states, getting paid after ...

Santam has completed the full migration of its core insurance platform to the cloud, marking a first for the African ...

The rise in artificial intelligence (AI)-driven insurance fraud is putting the insurance sector on high alert, as insurers ...

In the fourth story in our series Motor Mess, which looks at issues in motor insurance, we spoke to industry experts to ...