For solopreneurs trying to perfect their sales pitches, it’s often not the big mistakes that trip them up—it’s the small ones they don’t even notice. Subtle issues in tone, pacing, phrasing, body ...

You’ve tried being supportive, firm, and clear but are still frustrated. There’s a small change for a few days or weeks or no change at all, and you’ve reached your bottom line. It’s time to put your ...

Delivering bad news is never easy, but it’s an inevitable part of leadership. How you handle layoffs, failed projects, or less-than-positive performance reviews can impact your team’s morale, trust, ...

As a manager, delivering constructive criticism is a necessary and difficult part of the job. It can be emotionally tough to say something to someone else that you know they don’t want to hear. In ...