Have you ever stared blankly at the control panel of a hot tub, baffled by even the simplest of tasks — such as how to turn on the jets, or adjust the temperature, or even just turn the damn thing off ...

Our research team vetted 12 hot tub companies that are rated by thousands of ConsumerAffairs reviewers. To narrow it down, we excluded companies with fewer than 100 total verified reviews on our site.

Hot tubs are supposed to be a great way to relax, but that’s a little harder to do when you aren’t in control of them. Thousands of hot tubs running a system made by Balboa Water Group have exploits ...