4 Freshdesk Updates That Will Improve Your Helpdesk Support Freshdesk Mint features a redesigned user interface, faster navigation between tickets and data input, a component-based structure that ...

In a statement that radiates excitement, Bybrand's CEO expressed, "Bybrand is poised to revolutionize our customer's experience by introducing the multi-domain support feature to our Freshdesk ...

Seven years after its launch as a cloud customer service platform, the company Freshdesk is rebranding under the name Freshworks. The name, explained Freshworks president Dilawar Syed, better reflects ...

One of the key complaints from iOS developers is they can't directly respond to feedback from their users. Instead, this situation typically ends in one star iTunes reviews, even when the issue could ...

What I really like about Freshdesk is you can do some pretty bizarre things. So says Scott Walken, Senior Director of Customer Support at GE Digital, the subsidiary of General Electric that provides ...