Macy is a writer on the AI Team. She covers how AI is changing daily life and how to make the most of it. This includes writing about consumer AI products and their real-world impact, from ...

HOUSTON, Texas (KTRK) -- Julio Ariciaga is among the first people Houstonians talk to when they call 911 for an emergency. For nearly two years, he's worked as a call taker at the Houston Emergency ...

It’s an important life lesson parents everywhere teach their children from a young age. And at the University of Delaware, a team of public safety communication specialists field those emergency calls ...

ARLINGTON, Va. — Arlington County's 911 call center is using artificial intelligence to manage non-emergency calls, making it one of the first in the nation to adopt this technology. The Amazon AI ...

That question can be answered in dozens of harrowing ways. Perhaps there’s someone breaking into your home, maybe you were ...

911 Operators may be able to answer emergency calls quicker with the help of a new automated system for non-emergency calls. Dave Miller: This is Think Out Loud on OPB. I’m Dave Miller. Portland ...

Right now, anyone calling with a medical emergency in Randolph County will first be sent to the call center, which will then ...

BEAUMONT, Texas — Facing public questions, Beaumont Police are further explaining a new strategy to prioritize emergency response by reducing officers' time spent on non-emergency calls. The plan, ...

Most parents expect their toddler to surprise them at some point. But one Oklahoma mom was caught completely off guard when her little one did the unexpected—he called 911. Not for help. Not for an ...

A number of Central Illinois fire departments posted their response statistics from 2025, and some of the agencies ...