Macy is a writer on the AI Team. She covers how AI is changing daily life and how to make the most of it. This includes writing about consumer AI products and their real-world impact, from ...

Right now, anyone calling with a medical emergency in Randolph County will first be sent to the call center, which will then ...

ARLINGTON, Va. — Arlington County's 911 call center is using artificial intelligence to manage non-emergency calls, making it one of the first in the nation to adopt this technology. The Amazon AI ...

HOUSTON, Texas (KTRK) -- Julio Ariciaga is among the first people Houstonians talk to when they call 911 for an emergency. For nearly two years, he's worked as a call taker at the Houston Emergency ...

911 Operators may be able to answer emergency calls quicker with the help of a new automated system for non-emergency calls. Dave Miller: This is Think Out Loud on OPB. I’m Dave Miller. Portland ...

The Solano County Sheriff’s Office plans to roll out a new call chain system in early 2026 aimed at improving how non-emergency calls are handled for residents in Dixon, Rio Vista and ...