Mortgage Returns, a provider of TRUE CRM technology and automated marketing solutions for the mortgage industry, has launched an online portal, MR Help, to provide Mortgage Returns users with enhanced ...

The cloud-based customer service battles continue and the winners appear to be the consumers as Zendesk today unveils its new mobile customer support portal. Earlier this month Freshdesk announced its ...

Global purchase-to-pay solutions provider Basware has launched a new customer support portal, hosted by enterprise cloud company ServiceNow. Basware says with the new support portal its customers get ...

New platform offers real-time project tracking, energy insights, and proactive service features, setting a new standard for customer experience in the solar industry. The innovative platform gives ...

Less-than-truckload provider Con-way Freight has launched a new customer service portal that it said offers more intuitive navigation and expanded capabilities. MyCon-way.com features predictive ...

Using configuration management tool, My Oracle Support connects information about a customer's IT environment with Oracle's support knowledge base Oracle said Monday it is now giving customers more ...

It’s a known fact. The correlation between customer experience and loyalty is undeniable. More than half of your customers already use social media for customer service, and by the end of 2013, 80% of ...

LITTLE ROCK, Ark. — The Arkansas Department of Transportation (ARDOT) announced the launch of a new customer service portal, 'Ask ARDOT'. Citizens can use Ask ARDOT to submit questions and comments ...