• The way your company treats the people (employees, vendors, subcontractors) whose job it is to take care of these customers. The only thing left to add to this definition is that the measure of your ...

This post is addressed to the folks on U.S. Vice President Kamala Harris’ staff. During the recent 2023 Essence Festival of Culture, the Vice President was asked how she defined “culture.” Here is her ...

With employee engagement on the decline, your company’s corporate culture may be at risk. You may find that you are losing the loyalty of your team and that the vision you have for your company is in ...

Does the personal culture you’ve developed attract or repel? Whether you admit it or not, it actually does both. That leads us to some follow-up questions. How would you group the individuals that are ...

Corporate culture refers to the shared values, attitudes, standards, and beliefs that characterize members of an organization and define its nature. Corporate culture is rooted in an organization’s ...

Peter Drucker famously said that culture eats strategy for lunch. I believe a healthy culture would invite strategy to lunch, engage with intent to learn and grow during lunch, and then pick up the ...

Editor's Note: Carolyn Hendrickson, founding partner of Tandem Group, will be presenting at the 2021 Manufacturing &Technology Show, along with Richard F. Dauch, advisor to BorgWarner and former CEO ...