Unlock superior customer experience by creating meaningful channels for agent feedback and incorporating frontline insights ...

Forbes contributors publish independent expert analyses and insights. The transition to AI voice agents is happening faster than analysts expected. Gartner's Tom Coshow noted that AI voice agents with ...

Many companies are moving beyond rigid, scripted chatbots toward more natural customer interactions. A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into ...

Forbes contributors publish independent expert analyses and insights. Aytekin Tank is the founder and CEO of Jotform. Recently, my company had a major product launch. In the days that followed, I ...

SAN FRANCISCO--(BUSINESS WIRE)--Deepgram, the leading voice AI platform for enterprise use cases, today announced the general availability (GA) of its Voice Agent API, a single, unified voice-to-voice ...

If you are interested in building your very own AI voice agent using the new OpenAI Real-Time API. You might be interested in a new guide by Bart Slodyczka which takes you through the essential stages ...

If you are searching for ways to improve your website visitor engagement it might be worth your while investigating how to integrate an AI voice agent. Imagine visiting a website and being greeted not ...

Voice Agent API Is Industry's Only Offering That Delivers The Single, Real-Time API Experience Developers Love, Combined with Full Controllability Enterprises Need. No Need to Stitch Together STT, TTS ...