Customer service is the backbone of any business. Personal interaction influences customer loyalty. To enhance service quality, call recording is a simple yet powerful tool. By analyzing interactions, ...

The app stirred privacy and security questions offering to pay people for recordings of their phone calls to train AI models. A security flaw didn't help. The Neon app for iOS and Android promises ...

A new feature in iOS 18.1 allows users to record and transcribe calls using Apple Intelligence: here's how to get the most out of it. Today, I’m taking a look at how to use the new Transcription and ...

Pranay Parab is an independent tech journalist based in Mumbai, India. He covers tech for Lifehacker, and specializes in tutorials and in-depth features. If you're on iPhone and want to record your ...

Call recording and transcription has become available to try out in the iOS 18.1 developer beta. Here's what it's like, and how to use it. Part of the wave of iOS 18 updates, call recording and ...

In November, Call Recording for the Pixel Phone app began rolling out broadly, and it’s now getting international availability. This is different from Gemini Nano-powered Call Notes available on the ...

Google Pixel phones have various call recording features, but they were limited on a regional basis until November, when Google expanded basic call recording worldwide. Now, Pixel users can record ...

Google recently announced a native Call Recording feature for Pixel phones, and now it is finally rolling out, giving you a simple, built-in, and reliable way to save important calls. Imagine you ...

If you’ve ever had an interview or a work meeting over the phone, you know it can be difficult to focus on the call and take notes at the same time. Apple introduced call recording to your iPhone in ...