Interaction Dialer 2.4 is the industry's first dialer component that complies with the Session Initiation Protocol (SIP), a popular standard for VoIP technologies, said Joseph Staples, senior vice ...

Our top 10 choices for the best auto dialer software.

When is the extra efficiency of a predictive dialer vs power dialer worth it? Learn about both types of auto dialers and when to use them. When it comes to streamlining the efficiency and ...

Supervisors gain access to real-time dashboards that provide a complete view of team performance. Critical metrics such as call handling times, customer engagement levels, call outcomes, and quality ...

Outbound call centers typically run multiple campaigns for a variety of clients. The services vary. They may be doing cold calling to generate more leads. They can be following up and providing news ...

Discover how an outbound dialer can help you reach more prospects and win the numbers game with effective dialing strategies. An outbound dialer is software that automates and manages outgoing phone ...

Whether you’re launching a new business or trying to grow from a very small one, it’s important to develop a lot of leads. Unfortunately, business development work can be time consuming and results ...